Shipping Information
Order Processing and Verification
Order processing and verification typically take 2-3 business days, depending on demand and any product shortages.
Expected Delivery Time
The estimated delivery time is 5-12 business days. Once your order is processed, you will receive an email with a tracking number.
Order Changes
After placing an order, it is not possible to add or remove items or to change addresses.
Incorrect Addresses
If an incorrect delivery address is provided when placing an order, Shape From Home is not responsible for reshipping the package or refunding the order. Please contact us promptly via our Contact page if you realize the address is incorrect. We can only correct the address if the order has not yet shipped.
Lost or Stolen Packages
Shape From Home is not responsible for lost or stolen packages and does not offer replacement shipping or refunds for these orders.
For questions or assistance, please feel free to contact us.